Mr. Baizhanov accomplished his tasks with high motivation

Mr. Kudaibergen Baizhanov, F&B Trainee at Le Grand Bellevue Hotel Gstaad

We have known and appreciated Mr. Baizhanov as a hardworking and disciplined employee. He accomplished his tasks with high motivation and calmly. He always carried out his tasks in a reliable manner and always to our satisfaction. We are grateful for his quality of work he has accomplished within Le Grand Bellevue and wish him all the best for both his personal and professional future.


Highest BSc Honours Degree Results Ever

Following last week’s University of Ulster BSc (Hons) Examination Board we are delighted to announce our highest level of academic results ever. From a BSc student cohort of 30 students we recorded twenty 2:1 (second class upper division) and seven first class honours awards. This record-breaking set of results puts the bar at a new height of excellence. We are going to have great graduation celebrations, and congratulations to all our hard working, high-achieving students, the strong support and dedication of our fully upgraded HTMi excellent academic team, and to the dedication of the UUBS team. Congratulations.

Ian Larmour CEO Sept 2019


Mr. Putnoky fulfilled his tasks to our complete satisfaction

Mr. Csanad Putnoky – Benedek, Housekeeping trainee at Hotel Villa Honegg, Luzern

We were delighted to welcome Mr. Putnoky as a very dutiful and enthusiastic employee. In a short time, he managed to acquired many knowledge on his duties and able to continuously increase his volume of work. He worked reliably and fulfilled his tasks to our complete satisfaction.


Ms. Borbala Busa – Her conduct towards guests, superiors and employees was impeccable at all times.

Ms. Borbala Busa, Food & Beverage Trainee at InterContinental Davos

We got to know Ms. Busa as an interested, hard-working, reliable and courteous intern who performed her duties independently and always to our full satisfaction. Mss. Busa always found meaningful and effective solutions even for difficult situations.

As far as the business fluctuation required it, it was always a natural thing for her to commit herself to work beyond the normal working hours. We especially appreciated her motivation and commitment, which she also demonstrated at many special events, such as the World Economic Forum.

Ms. Busa always worked in a team-oriented manner and was appreciated equally by our international guests, superiors and employees for her friendly and helpful manner.

We would like to thank her for her work and commitment during her internship and wish her all the best for her future career and for her private life.

Our house is open to her at any time.


Ms. Arman was appreciated for her many qualities.

Ms. Arman Ali, F&B trainee at W Hotel Verbier

As part of her internship Ms. Arman was trained in our bar. She gave us satisfaction in terms of work and conduct by welcoming the customers according to our standards, setting up and servicing. As a result, she was appreciated for her many qualities, her availability and her exemplary attitude towards our customers, her colleagues and her superiors.

Arman W Hotels

Aizhan is very welcome to come back, we would take her in a heartbeat, she is a real star

Ms. Aizhan Kozhonova, Front Office trainee at Park Hyatt Hotel and Villas, Abu Dhabi

“Aizhan is an organized, result oriented hospitality professional who always strives to be her best and deliver great results. Aizhan is naturally a caring person who loves to help and encourage others; she is a true master of details and has consistently demonstrated a solid service orientation towards our guests and colleagues. Aizhan was our top up-seller among the entire Front Office team, helping Front Office reach yearly revenue targets as well as making sure that our guests get the best value for their stay at Park Hyatt Abu Dhabi. Aizhan is very welcome to come back, we would take her in a heartbeat, she is a real star” Elena Mitina – Learning Manager


Mr. Putmans’s professional knowledge and skills were a huge advantage to the entire crew

Mr. Bas Putmans, Bar Trainee at Park Gstaad Hotel

We appreciate Mr. Putmans as a truly valuable asset to any team. He is honest, dependable and hard working. His professional knowledge and skills were a huge advantage to the entire crew. Along with his undeniable talent, Mr. Putmans has always been an absolute joy to work with and is a true team player. As a dedicated and knowledgeable employee and an all-around great person, Mr. Putmans will be a beneficial addition to any organization. We have no hesitation in recommending him to any future employer.


Ms. Shaohan Wang, Kitchen Trainee at the top 5 star Kempinski Grand Hotel des Bains St. Moritz

We had the pleasure to meet Ms. Shaohan Wang as a Kitchen Trainee in the restaurant “Les Saisons ” with 14 Points Gault Millau, as well as supporting the Room Service and the Banquet teams. Ms. Shaohan was a committed, reliable and ambitious employee who worked in a careful, accurate and efficient manner. Ms. Annie Wang has been noticed as an excellent employee by her colleagues, superiors and hotel guests. She worked to our full satisfaction and we wish her all the best for the future” – Mr. Matthias Schmidberger, Executive Chef & Ms. Larissa Borde, Human Resources Manager at the Grand Hotel des Bains Kempinski St. Moritz.

20190714 Shaohan Wang Kempinski Grand Hotel des Bains St. Moritz.

HTMi Graduate Yena, Les Chefs D’Or Finalist

HTMi would like to congratulate our graduate Ms. Yena Catherine Jung on recently being nominated and selected as a finalist for the Derek Fenn Award. As part of the 25th Anniversary of Les Clefs d’Or New Zealand the society has introduced the Derek Fenn Award. This award is to recognise outstanding individual Hotel Concierge team members. Yena is currently working as Concierge Supervisor at the five-star luxury Sofitel Viaduct Harbour Auckland in New Zealand. The winner will be announced at the Concierge Ball on 2nd June 2019.

Les Clefs d’Or (translated as The Golden Keys) founded in France in 1952 is a professional association of hotel concierges, with approximately 4000 members working in over 80 countries and 530 destinations, in literally every corner of the world and serves more than 100 million guests every year, Les Clefs d’Or members fulfil an infinite variety of requests from the everyday to the extraordinary.


Linda excelled in her teamwork skills and willingness to learn.

Ms. Linda Phanova, Spa Receptionist Trainee at InterContinental Davos

We recognize Ms. Phanova as an interested and helpful intern who performed the assigned tasks to our complete satisfaction. Ms. Phanova excelled in her teamwork skill and willingness to learn. She was a team oriented and equally appreciated by our international guests, supervisors and colleagues because of her friendly and polite manners.

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