Programme Objectives and Courses
- Demonstrate knowledge and practical skills and competencies required for successful supervisory roles within operational areas of an international hotel and tourism organisation.
- Understand the nature of hotel and resort management, the complexities of the commercial hospitality enterprise and financial management processes.
- Use English and basic German language skills in an operational setting.
- Confidently demonstrate information technology, study skills and research methods at the appropriate level.
- Demonstrate knowledge and business management skills for successful supervisory roles within an international hotel and tourism organisation.
It is recognised within the Hospitality Industry that Finance and Accounting is paramount to the overall success of any Hospitality Businesses. Hotels and Resorts continue to be developed very rapidly. A property manager today needs more knowledge than ever before, especially in Finance where bottom line focus is the prime responsibility of senior management.
Managerial accounting focuses upon those aspects of accounting which concern hospitality managers most. These aspects include internal financial statements, budgeting, internal controls and costs.
The objectives of this unit for the Diploma course are:
To use a range of business simulations to focus on the key revenue generating operational departments (Rooms and Food & Beverage) and their control systems within a simple restaurant environment and then expanding this to International Hotels and Resorts.
The simulations will provide the framework for the course to give the topics under discussion a direct focus to an operating model. Topics to be discussed will include:
Accounting basics and principles, income/ departmental operating statements, balance sheets, cash flows, budgets and forecasting, direct / indirect costs, fixed / variable costs, inventory and cost control, payroll / labour cost control, break-even point and CVVP analysis, horizontal and vertical analysis and ratio analysis.
Moreover this unit will be a platform for students to build up skills and habits that promote personal best practice in managing Housekeeping operations. Students will have opportunities to work within accommodation areas in order to demonstrate cleaning and servicing skills using appropriate cleaning agents, equipment, resources and methods.
Whilst this course is theoretical in nature the students have the opportunity to put their skills into practice within the F&B areas of the school. This will enable students to develop supervisory skills and supervise within a team. This is seen as an essential element of becoming a successful F&B Manager and is a key skill required for the Convention and Events Management Course within Higher Diploma.
The class is designed to help the students to find solutions for problems that they have not been told before, by training the way how to achieve the goal in individual work with the computers and internet as well as in teamwork with classmates -‐ instead of presenting the solutions to be simply learned by heart (and become forgotten soon after).
Many students will not have English as their mother tongue. This module is designed to continue and build upon the skills acquired in English for Academic Purposes 1. It is designed to enable students to learn the skills necessary for effective communication in the English language in a variety of business and academic settings. It may also be taken by students whose mother tongue is English, or who already have good English skills, to enhance their understanding of effective communication.
Tourism is an international industry and students should have a good grasp of foreign languages. This will help them with their daily interactions with both guests and work colleagues.
The emphasis within this unit is on communication within the business environment in which students are likely to find themselves when on placement in industry in Switzerland.
A good command of the German language is also very beneficial for students who wish to secure placements that have higher levels of face-to-face customer contact.
Age requirements: 18 and above
Language proficiency: Required English level by interview / HTMi test or have TOEFL 500 or IELTS 5.0 – 5.5 or equivalent HTMi English Placement Test Score.
Prior work experience: 6 months, may include work placements / internships
Final assessment: Written exams and final projects.
Graduation requirements: 60%
Average student-teacher ratio: 15 students per 1 teacher
Total contact hours: 480 hours full-time
Duration of programme: Academic Study: 20 Weeks and Work Placement / Internship: 20-24 Weeks
Diploma graduates can continue on to the Higher Diploma in International Hotel and Tourism Management.