HTMi would like to congratulate our graduate Ms. Yena Catherine Jung on recently being nominated and selected as a finalist for the Derek Fenn Award. As part of the 25th Anniversary of Les Clefs d’Or New Zealand the society has introduced the Derek Fenn Award. This award is to recognise outstanding individual Hotel Concierge team members. Yena is currently working as Concierge Supervisor at the five-star luxury Sofitel Viaduct Harbour Auckland in New Zealand. The winner will be announced at the Concierge Ball on 2nd June 2019.
Les Clefs d’Or (translated as The Golden Keys) founded in France in 1952 is a professional association of hotel concierges, with approximately 4000 members working in over 80 countries and 530 destinations, in literally every corner of the world and serves more than 100 million guests every year, Les Clefs d’Or members fulfil an infinite variety of requests from the everyday to the extraordinary.